1. Who We Are
Tradezee is an online directory connecting users with local tradespeople and service providers across Northamptonshire and the wider UK. When we refer to "we", "us", or "our", we mean Tradezee.
If you have any questions about this Privacy Policy, please contact us.
2. What Information We Collect
We may collect the following information when you use our site:
Information you provide directly
- Name and email address (if you contact us or submit a listing)
- Phone number (if provided via a contact form)
- Any other information you choose to share with us
Information collected automatically
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website
- Device type (desktop, mobile, tablet)
This information is collected through cookies and similar technologies (see our Cookie Policy).
3. How We Use Your Information
We use your information to:
- Provide and maintain our directory service
- Respond to your enquiries and messages
- Improve our website and user experience
- Analyse site usage and trends
- Protect against misuse of our services
We do not:
- Sell your personal information to third parties
- Send unsolicited marketing emails (unless you have opted in)
- Share your personal data with listed tradespeople without your consent
4. Legal Basis for Processing (GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following bases:
- Legitimate interest — to operate and improve our directory service
- Consent — where you have given explicit consent (e.g. cookie consent, contact forms)
- Legal obligation — where we are required to comply with the law
5. Data Sharing
We may share your information with:
- Shopify — our website platform provider (processes data on our behalf)
- Google Analytics — for anonymised website usage statistics
- Law enforcement — if required by law or to protect our legal rights
We do not sell, rent, or trade your personal information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for up to 12 months unless you request earlier deletion.
7. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — request we limit how we use your data
- Portability — request your data in a machine-readable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — where processing is based on consent
To exercise any of these rights, please contact us. We will respond within 30 days.
8. Children
Tradezee is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children.
9. Security
We take reasonable technical and organisational measures to protect your personal information. Our site is served over HTTPS and hosted on Shopify’s secure infrastructure.
10. Third-Party Links
Our site contains links to third-party websites (tradesperson websites, social media profiles, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
Last updated: March 2026